Facility Reviews Summary

My moving company showed up on a Saturday evening gate hours, and the code we where provided did not work. The guys called me and In called support and they gave me the emergency code, which also did not work. I was told I would be called back, and no one contacted me. I had to pay the company for an extra day because of this. When I was finally contacted for needing to sign a lease, I explained to the worker the situation and she could have cared less. I did everything I needed to and paid in full, but it was very frustrating to my moving company and me that we paid but could not access the facility during stated business hours.

My wife has left multiple messages requesting a call back, 3 weeks later have not received a call. If they are not interested in customer service up front, I doubt they are once they have hooked you.

Easy to find... with the lime green doors! I had to relocate to Bozeman all by myself because my husband was away on business. Packed up, drove the 26 foot truck and unloaded at Your Storage with ease. My unit was super clean and the on-site video surveillance gave me peace of mind when entering the facility at dusk. I had originally rented a unit too small for our belongings. The kiosk allowed me to rent an available unit of the appropriate size after hours and be refunded the prepaid amount on the next business day. Oh and another detail to mention... It’s nice that they always keep the outhouses on-site CLEAN and fresh! Thanks for that.

Having rented at other storage facilities, it was GREAT to rent from a company that has fully joined the 21st century!! Online reservations/bill paying/record keeping. Loved the easy keypad access (instead of relying on someone to unlock a gate each day then not being able to access your things if they go on vacation). Loved being able to pay online with a credit card (instead of driving to the facility, waiting your turn, waiting for the staff person to find the 3"x5" notecard with your information, then not cashing your check for 2 weeks). I forgot my code once after hours and I was able to go into the kiosk and get immediate help. They gave me a temporary password and I was able to get to my unit. Then the next morning they called to follow up and solved the issue. Everything was easy and smooth running. Thank you for the great service!!

Easy access, paved access roads, awesome friendly staff! Wonderful experience

We had our unit for almost two years. Always easy to access, payments were automatic so I didn't have to think about it, and staff was friendly.

I appreciate the well planned out e-mails, the easy entry through the code you receive, the FYI e-mails regarding paving, or general maintenance. The paved areas are extremely appreciated, I would say quality throughout. Thank you.

My husband and I have had the pleasure of renting a large storage space here since they opened. The unit and facility being new are great but more importantly the owners and staff have been helpful and a joy to work with!

Your Space Bozeman is a great storage facility! I would most definitely recommend it to my friends and family. It's location is very convenient and the manager, Shauna, was very friendly and helpful. I'll spread the word. Thanks!

I have used many facilities in the area and this one is by far the most friendly, professional, clean and safe. I love the location and how MSU friendly it is. I will always use this facility and suggest that others do as long as there is SPACE, I know it is filling up fast. Thanks again Shawna and I look forward to working with you.